Reading Retreat Terms & Conditions

  • Booking and Payment

  • Registration for the retreat is confirmed upon receipt of deposit.

  • Deposits are non-refundable.

  • Payment must be made by the specified deadline to secure your place at the retreat.

  • We accept payment via Stripe.

  • All payments shall be made in British Pounds Sterling (GBP). Payments made in any other currency may be subject to currency conversion fees.

  • Cancellation and Refunds

  • Cancellations made 4 weeks or more before the retreat start date will receive a full refund minus any applicable transaction fees and deposit.

  • Cancellations made within 27 days of the retreat start date are non-refundable.

  • Refunds will be processed within 10 days of receiving the cancellation request.

  • A £400 deposit is required per person to secure you spot. The full balance can be paid in installments, and the final balance must be paid 30 days before departure.

  • If full payment is not paid by the date specified, the balance paid up until this point will not be refunded.

  • In the event that a customer is not entirely satisfied with the retreat, they may request a partial refund within seven days of the retreat's conclusion. Requests submitted after this period shall not be entertained.

  • A full refund shall only be granted if the customer does not participate in the entirety of the retreat.

  • We are not responsible for cancelled, delayed, or missed flights, and no refunds will be issued in relation to travel disruptions caused by airlines, airports, or personal circumstances. Participants are strongly encouraged to purchase comprehensive travel insurance.

  • Deposit Non-Transferable Policy
    Please note that deposits paid for one retreat are non-transferable and cannot be moved or applied to future trips. Should you wish to attend a different retreat, a new booking will need to be made, and a new deposit must be paid. Deposits are final and non-refundable, as stated in our cancellation policy.

  • Non-Responsive Bookings
    If a participant fails to respond to communication and does not make payment by the specified deadlines, their place at the retreat may be forfeited at the discretion of the organiser. In such cases, no refund will be issued, including the deposit. It is the participant’s responsibility to ensure timely communication and payment in accordance with the retreat schedule. The organiser reserves the right to offer the space to another guest if communication is not received within a reasonable period.

  • Shared Room Booking Policy

    When booking a shared room, both guests are jointly responsible for the total cost of the room. If one guest is no longer able to attend, the remaining guest has the following options:

    1. Find a Replacement: The remaining guest may find someone to take over the shared booking. This replacement must be approved by the organiser and is subject to availability and suitability.

    2. Upgrade to Solo Occupancy: If no replacement is found, the remaining guest will be required to pay the difference between the shared room rate and the solo occupancy rate in order to retain the room.

    Failure to arrange a replacement or cover the solo occupancy fee may result in forfeiture of the booking, in accordance with the standard cancellation policy.

  • Cancellation by Us

We reserve the right to cancel the retreat in the following circumstances:

  • Insufficient Participants: If the minimum number of participants required to run the retreat is not met.

  • Force Majeure: Circumstances beyond our reasonable control, including but not limited to natural disasters (e.g., wildfires, floods), pandemics, civil unrest, extreme weather events, or government-imposed travel restrictions.

  • Other Reasons: In rare cases, we may need to cancel the retreat due to unforeseen circumstances such as staff illness or venue-related issues.

If we cancel the retreat:

  • We will notify you as soon as possible.

  • You will be offered a full refund of all payments made for the retreat.

  • Alternatively, you may choose to transfer your payment to a future retreat, subject to availability.

Please note: We cannot be held liable for any additional expenses, such as flight costs, accommodation outside of the retreat, or loss of income due to a cancellation. We recommend securing flexible travel options and appropriate insurance to protect against such risks.

  • Participant Responsibilities

  • Participants are responsible for booking and funding their own travel to and from the retreat location.

  • Participants must inform the organisers of any medical conditions, allergies, or dietary restrictions prior to the retreat.

  • Participants are expected to adhere to the schedule and guidelines provided by the retreat organisers.

  • Any damage to property caused by participants will be the responsibility of the individual(s) involved.

  • Health and Safety

  • Participants are required to comply with all health and safety measures implemented by the retreat organisers.

  • Participants are required to travel with insurance and are responsible for securing their own coverage.

  • The retreat organisers are not liable for any injuries, illnesses, or accidents that occur during the retreat, except where caused by negligence on our part.

  • Changes to Itinerary

  • The retreat organisers reserve the right to make changes to the itinerary, activities, or accommodations due to unforeseen circumstances or factors beyond our control.

  • Participants will be notified of any significant changes to the retreat schedule as soon as possible.

  • Liability Waiver

  • Participants acknowledge and accept any inherent risks associated with participating in the retreat activities.

  • The retreat organisers, including their employees, agents, and affiliates, shall not be held liable for any loss, injury, damage, or expense incurred during the retreat, except where caused by our negligence.

  • Photography and Media

  • Participants must consent to the use of their likeness in photographs, videos, or promotional materials related to the retreat.

  • Any photographs or videos taken during the retreat may be used for promotional purposes by the organisers.

  • Privacy Policy

  • Participant information collected during the registration process will be used solely for the purpose of organising and administering the retreat.

  • We are committed to protecting the privacy of our participants and will not disclose personal information to third parties without consent, except as required by law.

  • More information here.

  • Governing Law

  • These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom.

  • Any disputes arising from or related to the retreat shall be resolved through arbitration in England in accordance with the rules of the Central Arbitration Committee.

We reserve the right to amend these Terms and Conditions from time to time. Any changes will be posted on our website.

By registering for the retreat, participants acknowledge that they have read, understood, and agreed to abide by these terms and conditions.

If you have any questions or concerns regarding these terms and conditions, please contact us at hello@ladieswholit.co.uk.